Delivering a superior customer experience is essential for any e-commerce business. For those companies, there’s a lot at stake this holiday season. According to Digital Commerce 360, nearly $1.00 of every $4.00 spent on retail purchases during the 2022 holiday season will be spent online, resulting in $224 billion in e-commerce sales. To ensure your e-commerce site is ready for the holiday rush, it’s vital to ensure it is secure.
While safety and security are top priorities for businesses of all sizes, it is essential for those who operate in the e-commerce space. To deliver the experience customers crave, many websites embed third-party solutions at every stage of the customer journey. In fact, for certain e-commerce businesses, their suite of third-party plugins is how they create and sustain a competitive advantage.
Yet many e-commerce sites are inherently insecure and vulnerable to attack due to their reliance on untrustworthy third-party solutions. Consequently, client-side security is a weak point for many e-commerce sites, allowing security incidents to occur directly in the browser without the customer realizing it.
Attackers can take advantage of security vulnerabilities on the client side via e-skimming, formjacking, or cross-site scripting. These attacks can compromise customer data, such as credit card numbers, personal information, and login credentials. They can also sometimes lead to financial loss for the e-commerce business and potential regulatory compliance violations.
When an attack involves e-skimming, cybercriminals insert code to skim data from a page that processes a customer’s credit card data. Since this attack occurs on the client side, e-commerce businesses cannot observe the attack first-hand and react quickly.
images from Hacker News
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