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Global entertainment ticketing service Ticketmaster has admitted that the company has suffered a security breach, warning customers that their personal and payment information may have been accessed by an unknown third-party.

The company has blamed a third-party support customer service chat application for the data breach that believed to affect tens of thousands of its customers.

The customer support chat application, made by Inbenta Technologies—a third-party artificial intelligence tech supplier—used to help major websites interact with their customers.

images from Hacker News