The Quick Serve Restaurant (QSR) industry is built on consistency and shared resources. National chains like McDonald’s and regional ones like Cracker Barrel grow faster by reusing the same business model, decor, and menu, with little change from one location to the next.
QSR technology stacks mirror the consistency of the front end of each store. Despite each franchise being independently owned and operated, they share subscriptions to SaaS applications, or use multiple tenants of the same application. Each app is typically segmented by store. Corporate IT and Security has access to the entire database, while each franchise has visibility into its own data.
These SaaS apps cover everything from CRMs to supply chains to marketing and HR. The data within is used to understand consumer habits, improve marketing campaigns, and manage employees. Like every other industry, QSR SaaS apps contain a wealth of data that needs to be secured.
At the same time, we’re seeing food chains come under attack. While it is unclear whether the recent breaches at fast food chains involved SaaS applications, what is clear is that threat actors are increasingly turning their attention to restaurant chains. QSRs have unique challenges and should take specific, significant security measures to protect their SaaS applications.
Learn how to secure your entire SaaS Stack with an SSPM
images from Hacker News
Recent Comments